When informing customers of changes within the company, memos and emails only convey so much. There is a difference between what people read and what they hear. When conveying information to employees, it’s best to hold a meeting. Invite everyone to the conference room or another suitable place that can adequately hold everyone that needs to attend the meeting. People are usually visual or auxiliary learners. People tend to remember more information when they can hear and see what’s being conveyed. Also, it guarantees that everyone is on-board with what is expressed. PowerPoint specialists can help to make the presentation easier to follow. People tend to remember things more easily if presentations contain multiple colors and vivid images.
Also, both memos and emails can be missed because of the large amount of emails and other messages employees receive on a daily basis. The average employee can receive anywhere between 50 and 100 emails per day. This happens in large because employees are included on group emails that are not meant specifically for them. The amount of these employees increase when there are multiple offices that network through their computers. Similar names can show up and employees receive random email messages. Employees end up deleting these messages because the information is not pertinent to their needs.
Get employees involved in any process. Encourage them to ask questions. Oftentimes, employees bring up questions or concerns that wasn’t otherwise thought of. Addressing these concerns during a meeting can help anyone else who may have a similar question or concern. There are multiple benefits to holding meetings.
